As part of digital marketing, Switzerland Tourism ST continually further develops digital communication for all devices and channels. In 2019, ST completely redesigned the MySwitzerland.com website as a content hub. The social media team became involved in various influencer projects and provided focus activities on ST’s social media channels during the campaigns.

The four pillars of marketing
The marketing model for Switzerland Tourism ST is based on the four pillars of marketing. Specifically, the four main tools for this communication approach are Digital Marketing, Key Account Management (KAM), Key Media Management (KMM) and Promotion. In combination, these four main tools achieve the best possible impact for generating overnight stays. It is important that the different general conditions and consumer behaviour in the various markets are taken into account.
 
Facts and figures
Digital marketing   2019 2018
Web visits per day*   86,167 88,138
Web visits per year* million 31.45 32.17
Languages   16 16
Hotels   2,357 1,887
Holiday apartments   25,174 25,634
Newsletter subscribers   1,000,000 959,137
Newsletters sent million 20.17 14.92
Downloads mobile apps million 3.38 3.22
Social media exposures** million 4.04 3.63
* WEMF-certified 

 ** Number of followers on Facebook, Twitter, YouTube, Pinterest, Instagram, Tumblr, LinkedIn, Vine, Weibo, Renren, Google+, WeChat