As part of digital marketing, Switzerland Tourism ST continually further develops digital communication for all devices and channels. In 2020, the Digital Marketing team won various awards for the fully redesigned MySwitzerland.com. In addition, ST made tourism data available via Open Data API for the first time. 

The four pillars of marketing
The marketing model for Switzerland Tourism ST is based on the four pillars of marketing. Specifically, the four main tools for this communication approach are Digital Marketing, Key Account Management (KAM), Key Media Management (KMM) and Promotion. In combination, these four main tools achieve the best possible impact for generating overnight stays. It is important that the different general conditions and consumer behaviour in the various markets are taken into account.
 
Facts and figures
Digital marketing   2020 2019
Web visits per day*   81,077 86,167
Web visits per year* million 29,67 31.45
Languages   16 16
Hotels   2,336 2,357
Holiday apartments   24,078 25,174
Newsletter subscribers   1,000,203 1,000,000
Newsletters sent million 9,88 20.17
Downloads mobile apps million 3,33 3.38
Social media exposures** million 4,56 4.04
* WEMF-certified 

 ** Number of followers on Facebook, Twitter, YouTube, Pinterest, Instagram, Tumblr, LinkedIn, Vine, Weibo, Renren, Google+, WeChat